Novosbed Reviews
4.8 4.8 star rating 5132 Reviews, 122 Q&As
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5132 Reviews
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Margo W.
Verified Buyer
5 star rating
I Chose The:
Firm
I Sleep:
With my partner, With my pets
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
04/08/20
I Chose The:
Firm
I Sleep:
With my partner, With my pets
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
Great Rest / very well made mattress.
Review by Margo W. on 8 Apr 2020
This is our 2nd Novosbed. The first went into our motorhome. We were full time RVers then as we worked all over the USA.
On The Novosbed
Mylène D.
Verified Buyer
4 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
04/08/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
Good purchase so far
Review by Mylène D. on 8 Apr 2020
This is my first mattress following a 16 + years old mattress. So far, it’s much better then what I had. I have severe lower back pain. Although it feels comfortable for my back, some mornings I wake up in pain still. It could very well be just my back, not the mattress! I will definitely get the adjustment layer to have a more softer feel. Novosbed offers amazing customer service I must say!
On The Novosbed
L
Lisa S.
Verified Buyer
3 star rating
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
04/08/20
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
Firmness of mattress
Review by Lisa S. on 8 Apr 2020
The mattress is more firm than I had anticipated, if it were a little softer, it would be a 5 star for me
On The Novosbed
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Was this review helpful? 0 0
04/08/20
Novosbed
04/08/20
Hey Lisa, thanks for your feedback. We are sorry to hear that your new Novosbed isn't quite right for you, yet. Don't worry! We noticed that you're within the early stages of your sleep trial and it does take time to adjust to any new mattress. We also noticed that you haven't ordered your complimentary Comfort+ kit. We highly recommend reaching out to our customer care team. They will be able to provide suggestions to help speed up the break-in process and help you order your Comfort+ kit which can include a soft topper. Simply call 1-877-496-3626
04/08/20
L
Lester R.
Verified Buyer
5 star rating
I Chose The:
Firm
I Sleep:
Alone, With my partner
I Sleep On My:
Side, Back, Stomach
I Find The Firmness:
Firm
04/06/20
I Chose The:
Firm
I Sleep:
Alone, With my partner
I Sleep On My:
Side, Back, Stomach
I Find The Firmness:
Firm
Firm mattress. Quick delivery
Review by Lester R. on 6 Apr 2020
Definitely a firm mattress. Shipping was on time. Seems to be helping with the back issues that both of us have.
On The Novosbed
A
Anu B.
Verified Buyer
3 star rating
I Chose The:
Soft
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium
04/06/20
I Chose The:
Soft
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium
Can it b softer
Review by Anu B. on 6 Apr 2020
I still feel it to medium not as soft
On The Novosbed
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Was this review helpful? 6 6
04/06/20
Novosbed
04/06/20
Hey Anu, thanks for your feedback. We are sorry to hear that your new Novosbed isn't quite right for you yet. Don't worry! We noticed that you're within the early stages of your sleep trial and it does take time to adjust to any new mattress. We also noticed that you have yet to order your complimentary Comfort+ kit. We highly recommend reaching out to our customer care team and they will be able to provide suggestions to help speed up the break-in process. Simply call 1-877-496-3626
04/06/20
A
Allison R.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side
I Find The Firmness:
Medium
04/05/20
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side
I Find The Firmness:
Medium
First "real" bed purchase
Review by Allison R. on 5 Apr 2020
So this is the first bed I've purchased for a large sum of money and not second hand or from IKEA. I figured I needed something comfy because I'm too old to be sleeping on shitty beds. After about 3 weeks with this bed I'm very pleased with it. I have less back pain, my sleep is amazing, and it's extremely easy to relax in this bed. So far I'm more than pleased with my purchase and think the bed is worth what I spent.
Con: the weird "new furniture" scent lingered a little longer than I expected (about 5-7 days).
Con: the weird "new furniture" scent lingered a little longer than I expected (about 5-7 days).
On The Novosbed
A
alexander d.
Verified Buyer
3 star rating
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Side, Back
I Find The Firmness:
Firm
04/05/20
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Side, Back
I Find The Firmness:
Firm
I like my mattress but
Review by alexander d. on 5 Apr 2020
I like my mattress but I think I chose one that is a little to firm for my liking
On The Novosbed
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Was this review helpful? 6 6
04/05/20
Novosbed
04/06/20
Hey Alexander, thanks for your feedback. We are sorry to hear that your Novosbed doesn't quite suit you. We noticed that you haven't ordered your complimentary Comfort+ kit yet. We highly recommend reaching out to our customer care team and they will be able to provide suggestions to help you get the most out of your Novosbed. They can also help you order your Comfort+ kit. Simply call 1-877-496-3626
04/06/20
D
David B.
Verified Buyer
5 star rating
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Side, Back
I Find The Firmness:
Medium
04/04/20
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Side, Back
I Find The Firmness:
Medium
works well with adjustable podium bed
Review by David B. on 4 Apr 2020
i have been using my full novosbed mattress for approx 3 weeks and have been very satisfied. i have tried many different positions with the adjustable bed and have finally found what to me is the most comfortable sleeping position and will probably get the firm option in the near future. i find the overall experience to be very satisfying. i am so please that i made the decision to go to novosbed. the fact i am 82 and approx 290 lbs and 6 ft 2 inches required me to look for the best in both mattress and bed
On The Novosbed
J
John S.
Verified Buyer
5 star rating 04/04/20
Good quality product/materials
Review by John S. on 4 Apr 2020
I've slept on the medium queen for 30 nights now and find the quality of the foam is very good, much better than the Lisa bed at the edges. The firmness is a little more than I need, at least a 7 but 12-15 years ago I tried a Tempur-pedic that turned to mush after only a few months. It was so bad I just gave it away to one of the delivery guys of the next bed after 10-11 months. I am about to order the adjustment to make it softer but this is exactly why I purchased a Novosbed.
On The Novosbed
G
Goran P.
Verified Buyer
4 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back, Stomach
I Find The Firmness:
Medium-firm
04/04/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back, Stomach
I Find The Firmness:
Medium-firm
Still too early to give
Review by Goran P. on 4 Apr 2020
Still too early to give my final opinion. Will order extra soft top layer.
On The Novosbed
J
JK
Verified Reviewer
03/05/16
Q: Made in USA? or Canada?
Answers (1)
Novosbed
03/05/16
A: Novosbed mattresses are made entirely in the USA. Textiles and fabrics come from South Carolina. Ultra dense foams, final assembly and packaging happen in Pennsylvania. USA logistics are also based in Pennsylvania, while Canadian logistics are based in Ontario. Customer service and most other operations are based in Alberta.
Was this answer helpful? 14 1
03/05/16
G
Gary
Verified Reviewer
03/11/16
Q: Is Novosbed affected by high temperatures? Our RV sometimes get very hot inside when we are not using it. Does that affect the life of the bed?
Answers (1)
Novosbed
03/11/16
A: High heat exposure can affect the durability and longevity of the foam if it is an extended period of time. We do not recommend storing our beds in this manner.
Was this answer helpful? 1 0
03/11/16
V
Veronica S.
Verified Reviewer
03/17/16
Q: We are, my hubs and I, side sleepers, We like support but also a plush mattress.. Which firmnes would be best, medium or soft?
Answers (1)
Novosbed
03/26/16
A: You're most welcome to contact us via chat, phone or email, we can discuss you're question further.
Generally speaking if you're 150lbs or less and you're a side sleeper, we would recommend the Novosbed Soft. If you're over 200lbs we would recommend the Novosbed Medium.
Generally speaking if you're 150lbs or less and you're a side sleeper, we would recommend the Novosbed Soft. If you're over 200lbs we would recommend the Novosbed Medium.
Was this answer helpful? 7 0
03/26/16
K
Kevin
Verified Reviewer
03/22/16
Q: What is the weight limit of the king bed? Can the mattress be put on top of a platform bed with slats?
Answers (1)
Novosbed
03/22/16
A: The maximum capacity is 600 lbs total for our mattresses. A platform bed with slats is great, provided the slats are more than 2" wide and spaced no more than 3" apart. A center support beam under the slats is required for Queen size and up.
Was this answer helpful? 1 0
03/22/16
M
mark p.
Verified Reviewer
03/26/16
Q: i want to pick it up and pay cash where is the closest outlet to montreal quebec canada
Answers (1)
Novosbed
03/26/16
A: All of our product is sold online only. As a result of not having to pay the high cost of showrooms and sales commissions, we are able to pass these savings on to our customer.
Was this answer helpful? 0 0
03/26/16
L
Leo M.
Verified Reviewer
04/03/16
Q: I get hot when sleeping have stayed a hotels with foam mattress and woken up sweaty. Is this a concern with your mattress?
Answers (1)
Novosbed
04/06/16
A: Foam mattresses and heat vary from person to person. We have great airflow built into our mattresses in the upper layers so heat is typically less of a concern compared to other brands. Some individuals however, are naturally warmer than others, and can benefit from using natural and moisture wicking linens.
Was this answer helpful? 0 0
04/06/16
R
Ryan
Verified Reviewer
04/11/16
Q: Can I use a Glideaway Adjustable Bed?
Answers (1)
Novosbed
04/11/16
A: Hi Jon, you can indeed, both the Lifestyle Series and FlexStyle Series are suitable.
Was this answer helpful? 0 0
04/11/16
A
Anneke
Verified Reviewer
04/12/16
Q: Can this mattress be put on a box spring on a regular queen frame?
Answers (1)
Novosbed
04/13/16
A: A non-flexing base is ideal for our mattresses. If it is an older style box spring (coils not just a steel grid), it will likely flex with weight which would transfer through the mattress and could lead to misalignment. Provided it is sturdy, has minimal to no flex and can support the weight of both the mattress and its occupants, it will be suitable. We do carry a Wood Frame Foundation that perfectly fits our warranty requirements if you were looking to replace your current set up.
Was this answer helpful? 3 0
04/13/16
R
RONALD T.
Verified Reviewer
05/06/16
Q: I HAVE AN ADJUSTABLE BED QUEEN SIZE, I WEIGH #400 WILL THIS WORK FOR ME
Answers (1)
Novosbed
05/06/16
A: Our mattresses are designed to support up to 600 lbs total and work well on adjustable bases. Do keep in mind that memory foam is pressure and heat dependent so the firmness ratings may skew to a softer feel for you.
Was this answer helpful? 1 0
05/06/16
J
John F.
Verified Reviewer
05/08/16
Q: Is this mattress suitable for adjustable beds or do you have a mattress designed specifically for adjustable beds.
Answers (1)
Novosbed
05/08/16
A: All of our Novosbed models are designed to work with adjustable bases. However, there is one adjustable base that we do not recommend and that is the models with heavy-duty wire mesh as this tends to dig into the support foam preventing the mattress from providing optimal support. Feel free to reach out to us should you require further recommendations.
Was this answer helpful? 1 0
05/08/16
4.8 4.8 star rating 206 Reviews, 18 Q&As
Ask A Question
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- REVIEWS
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I Find The Firmness
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Show 206 Reviews
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- 1 star rating
Images & Videos
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I Sleep
I Sleep On My
206 Reviews
Sort: Select
Updating Results
M
Matthew L.
Verified Buyer
4 star rating
I Chose The:
Soft
I Sleep:
Alone
I Sleep On My:
Side, Stomach
I Find The Firmness:
Medium
04/06/20
I Chose The:
Soft
I Sleep:
Alone
I Sleep On My:
Side, Stomach
I Find The Firmness:
Medium
Building the foundation was really
Review by Matthew L. on 6 Apr 2020
Building the foundation was really fun!
On Novosbed Foundation
A
Anne M.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium
04/04/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium
Thumbs Up to the Novosbed Box Spring
Review by Anne M. on 4 Apr 2020
Good quality compared to the lower priced and cheaply made competitor’s products.
On Novosbed Foundation
S
Sarah F.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side, Stomach
I Find The Firmness:
Medium
03/26/20
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side, Stomach
I Find The Firmness:
Medium
super solid foundation, very easy
Review by Sarah F. on 26 Mar 2020
super solid foundation, very easy to put together. there's a 'this side up' label for the center beam so be sure and look for that
On Novosbed Foundation
B
Barrie R.
Verified Buyer
5 star rating
I Chose The:
Soft
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Soft
03/22/20
I Chose The:
Soft
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Soft
Very solid
Review by Barrie R. on 22 Mar 2020
Well designed and easy to put together.
On Novosbed Foundation
M
Mahendra N.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
03/12/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
I’ll buy again
Review by Mahendra N. on 12 Mar 2020
Perfect value for the price. Easy peasy to assemble.
On Novosbed Foundation
J
Jeff K.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-soft
02/22/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-soft
Very satisfied with our new purchase
Review by Jeff K. on 22 Feb 2020
My wife and I were initially a bit hesitant at first to buy a mattress online. I compared many online "bed in a box" products and chose Novosbed because of the flexibility to adjust the mattress firmness. We initially selected a medium firmness mattress. Although it was pretty comfortable, after 30 days we decided to order the complimentary Comfort+ topper to soften the firmness. We are now very satisfied with the comfort level of the mattress. The mattress and foundation shipped in a timely manner as published. We also found the Novosbed customer service to be excellent. The initial topper was slightly smaller than our king mattress and after our inquiry, they quickly shipped a replacement topper to remedy the issue.
On Novosbed Foundation
R
RICHARD V.
Verified Buyer
5 star rating
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
02/17/20
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
Very well made
Review by RICHARD V. on 17 Feb 2020
Easy too put together but takes a little time.. compliments mattress very well.
On Novosbed Foundation
C
Chanh P.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
02/07/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
Good
Review by Chanh P. on 7 Feb 2020
Good
On Novosbed Foundation
G
Genevieve M.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium
01/20/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium
Good quality sleep
Review by Genevieve M. on 20 Jan 2020
Had it a few weeks and love it, quality of sleep is great and improved.
On Novosbed Foundation
R
Ryan P.
Verified Buyer
4 star rating 01/20/20
Sturdy Foundation
Review by Ryan P. on 20 Jan 2020
Good quality wood foundation. The only minor issue is it occasionally creaks which can be expected. It took about 30 min to unpack and assemble.
On Novosbed Foundation
B
Branden
Verified Reviewer
02/26/16
Q: It appears the foundation is bigger than the mattress. So it is like a ledge or step all the way around?
Answers (1)
Novosbed
02/29/16
A: The mattress is slightly larger than the foundation actually! Once centered, the difference is negligible.
Was this answer helpful? 2 0
02/29/16
D
Duane
Verified Reviewer
03/17/16
Q: WHAT TOOLS ARE NEEDED TO PUT THE FOUNDATION TOGETHER ?
Answers (1)
Novosbed
03/18/16
A: All that is needed is a Phillips head screw driver or cordless drill for the slats. There are wingnuts for the corner joins.
Was this answer helpful? 1 0
03/18/16
C
catherine
Verified Reviewer
04/12/16
Q: Can you use the foundation with a headboard/bed frame?
Answers (1)
Novosbed
04/13/16
A: The Foundation would replace a box spring so it can sit right into a bed frame, we recommend confirming the dimensions of your bed with that of the Foundation. A headboard would need to be attached to the bed frame however, there is nowhere to do so on the Foundation.
Was this answer helpful? 1 1
04/13/16
K
Kim
Verified Reviewer
07/07/16
Q: Am I required to use the Novos foundation with my Novosbed in order to maintain my warranty?
Answers (1)
Novosbed
07/07/16
A: Hi Kim!
You are not required to use our foundation, but they are designed to provide optimal support and airflow to the mattress.
Acceptable foundations include: adjustable bases; solid wood platform beds; horizontally slatted foundations with slats no less than 2" in width and gaps no more than 3" apart; non-flexing box springs that are in good repair; and foundations specifically designed for memory foam/latex beds.
Novosbeds can be used directly on the floor, but be cautious: mattresses placed on concrete floors, below-grade (basement) floors or on floors in humid environments can become moldy due to excessive moisture build-up. Use on the floor that results in mold voids your warranty.
You are not required to use our foundation, but they are designed to provide optimal support and airflow to the mattress.
Acceptable foundations include: adjustable bases; solid wood platform beds; horizontally slatted foundations with slats no less than 2" in width and gaps no more than 3" apart; non-flexing box springs that are in good repair; and foundations specifically designed for memory foam/latex beds.
Novosbeds can be used directly on the floor, but be cautious: mattresses placed on concrete floors, below-grade (basement) floors or on floors in humid environments can become moldy due to excessive moisture build-up. Use on the floor that results in mold voids your warranty.
Was this answer helpful? 2 0
07/07/16
S
S. C.
Verified Reviewer
07/07/16
Q: Please confirm if the pine slats & mattress are all together in one assembled form ?
Secondly will that entire assembly fit on a regular queen size metal bed frame ?
Secondly will that entire assembly fit on a regular queen size metal bed frame ?
Answers (1)
Novosbed
07/07/16
A: The foundation comes disassembled. For assembly, please refer to the instructions found on the FAQ page.
The structural dimensions for a queen are: 59" x 79" x 7.75", please double check that there is adequate space on your specific bed frame to support these dimensions.
The structural dimensions for a queen are: 59" x 79" x 7.75", please double check that there is adequate space on your specific bed frame to support these dimensions.
Was this answer helpful? 0 0
07/07/16
C
Christel B.
Verified Reviewer
07/28/16
Q: Do I need a Bedframe with the Foindation?
Answers (1)
Novosbed
07/31/16
A: Our foundations don't have legs, so if you would like it elevated off of the floor, it would need to go into a bed frame. It is perfectly fine to use directly on the floor, but keep in mind that with the mattress, the total height would only be 19-21" off the ground.
Was this answer helpful? 2 0
07/31/16
R
Richard P.
Verified Reviewer
11/02/16
Q: what type of screwdriver is necessary
Answers (1)
Novosbed
11/02/16
A: Hi Richard, a Phillip's head (X) screwdriver is the only necessary tool. A cordless drill is also an option.
Was this answer helpful? 2 0
11/02/16
B
Bob M.
Verified Reviewer
01/04/17
Q: Can foundation be placed on the floor without use of a bed frame?
Answers (1)
Novosbed
01/04/17
A: It can yes, just keep in mind that it would be quite low.
Was this answer helpful? 3 0
01/04/17
S
Scott T.
Verified Reviewer
03/26/17
Q: Can this mattress be used on an adjustable frame? Are there certain adjustables that aren't recommended? Do you offer an adjustable or recommend one over another?
Answers (1)
Novosbed
03/26/17
A: They can be used on an adjustable base provided it isn't a wire grid version (not terribly common). As there is a lot of customizability involved with adjustable bases, we do not recommend one over another.
Was this answer helpful? 1 0
03/26/17
R
Roxanne Q.
Verified Reviewer
04/10/17
Q: foundation seems low at just under 8 inches... or am I reading this wrong? Thanks.
Answers (1)
Novosbed
04/11/17
A: The foundation would replace a box spring in a traditional style bed. There are no legs to it.
Was this answer helpful? 0 0
04/11/17
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