Novosbed Reviews
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Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very happy with out purchase.
Was fairly simple to set up and was comfortable from the first night. We couldn’ be more pleased..don’t hesitate at all if you’re looking for a memory foam mattress.
On The Novosbed
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Best Bed Ever!
I got the King size Medium firm with the Soft Comfort +. It is like someone is hugging me without the sweat and snoring. When the foundation arrived, it was a pile of lumber and I started sweating because I thought, “How is poor girl like me going to assemble this nightmare?” With the help of my power drill, I managed to assemble this into a very solid wooden frame in 20 minutes. All the holes matched up and there were extra screws so I was a happy, happy girl. The mattress itself is beautiful and has a very high-quality cover which I appreciate. I will fill my house with these beds and both my kids are taking them to college. I have never been more excited about a bed!
On The Novosbed
Verified Buyer
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Best bed ever
Best bed ever!!! Have never experienced such a good night sleep like this.Love my bed
On The Novosbed
Verified Buyer
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Too heavy.
Even with the topper it’s a little firm, the mattress is heavy which makes it difficult to change sheets. Those are the reasons for only 3 out of 5 stars
On The Novosbed
We are sorry to hear this but appreciate your honest feedback!
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Best mattress
That the best mattress i ever have.. But the more important for me was the customer services "amazing" Thank you
On The Novosbed
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Returning
Its just not my thing. Service was good, basically what they said it would be just don't like Memory Foam it seems. I would recommend trying it out.
On The Novosbed
We appreciate you giving us a try!
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
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Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: where is the mattress made? what materials
A: It is made in Canada for our Canadians and in the US for our Americans. Each firmness has a different combination of 5th generation high-density memory foam. Please reach out to our customer care team for specifics of each composition!
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: What is the thickness and density of the various foams used in the comfort zone.
A: For the comfort layer, the info is as follows:
Soft:
1" - 3.7lb /cubic foot- 5th-Generation high-density gel visco-elastic memory foam
1" - 1.95 lb /cubic foot- 5th-Generation premium airflow foam
Medium:
1" - 1.95 lb /cubic foot - 5th-Generation premium airflow foam
1" - 4 lb /cubic foot - 5th-Generation high-density visco-elastic memory foam
Firm:
2" - 2.5lb /cubic foot - 5th-Generation open-cell pneumatic memory foam
1" - 2.5lb/cubic foot - 5th-Generationopen-cell pneumatic memory foam
Soft:
1" - 3.7lb /cubic foot- 5th-Generation high-density gel visco-elastic memory foam
1" - 1.95 lb /cubic foot- 5th-Generation premium airflow foam
Medium:
1" - 1.95 lb /cubic foot - 5th-Generation premium airflow foam
1" - 4 lb /cubic foot - 5th-Generation high-density visco-elastic memory foam
Firm:
2" - 2.5lb /cubic foot - 5th-Generation open-cell pneumatic memory foam
1" - 2.5lb/cubic foot - 5th-Generationopen-cell pneumatic memory foam
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: Do you make California King size
A: We do! They are available right on our site.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: can we use our old mattress box spring foundation for your mattress?
A: Acceptable foundations include: adjustable bases; solid wood platform beds; horizontally slatted foundations with slats no less than 2" in width and gaps no more than 3" apart; non-flexing box springs that are in good repair.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: Will a headboard attach somehow to the Novosbed foundation?
A: The foundation was not designed with a headboard in mind. You are welcome to attach your own, but please note this modification will void the warranty on the foundation.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: I just purchased a Novobed and need some sheets. what type of bed sheets should be used. also any type of duvet. Any other sugestions would be appreciated.
A: Wonderful questions! We suggest using a wool, silk, Tencel or bamboo fitted sheets or cotton with a low thread count (jersey tends to work well) with a light duvet.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: I noticed in the chart the firm is listed as having 4 lbs density, and the medium 5 lbs. Since there are no other differences in the mattress specs is that correct? Usually things are firmer in higher densities.
A: Great question! That is the only difference. In the high-density foam used, density affects the texture of the foam. High density is warmer, more fluid-feeling and slower to respond. The slightly lower density is used in the firm so that you feel more "on top" of the mattress rather than stuck in it.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: If we purchase the medium firmness and then change our minds and would like the firm mattress could we somehow do that? Or vice versa, could we purchase the firm and if it is too firm, change to the medium?
Also, if you do pick the medium and are able to change it to the firm, does it become higher in height?
Also, if you do pick the medium and are able to change it to the firm, does it become higher in height?
A: We do not offer exchanges. We allow customers to return their mattress during the appropriate time frame for a full refund and they are then welcome to repurchase another firmness. Please note that with second purchases, however, there is no 120 night Trial.
All our mattresses are 11 inches high and 13 inches with the Comfort + added.
All our mattresses are 11 inches high and 13 inches with the Comfort + added.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: I would like this for my double bunk bed but the bottom slats are only 1 inch wide and 3 inches apart. Will this compromise the comfort?
A: Slat requirements for our mattresses are a slat width of at least 2 inches and slats 3 inches or less apart. The slats you are describing are not compatible with our mattress. If you would like, however, you are welcome to lay down untreated plywood over the slats to make it a solid and compatible base.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: Do you have XL Full (80")
A: We do have Twin XL, which is 38 x 80 inches
(100) (20) (4) (0) (2)
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- Reviews (126)
- Questions (15)
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Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great
The new bed was intended to help my wife sleep better. That it has done. We have had it now for 6 weeks and love it. Thxs
On Novosbed Foundation
Verified Buyer
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Very comfortable
Super easy to unbox. The mattress is very comfortable and I always wake up rested.
On Novosbed Foundation
Verified Buyer
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Comfort kit
Once we added the comfort kit, I think it really helped, have had good sleeps!
On Novosbed Foundation
Verified Buyer
What is a Verified Buyer
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Firmness
Medium firmness on the firmer side than anticipated.Possibility exists where we may return the bed for the soft version.
On Novosbed Foundation
Verified Buyer
What is a Verified Buyer
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Everything we dreamed it would be....
So nice to no longer wake up aching! We purchased the medium Queen, while it may take awhile for a side sleeper to acclimate to, tummy & back sleepers will be in heaven from the first night! The money is worth the comfort....treat yourself now!
On Novosbed Foundation
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
love this bed!
This bed is great! far less back pain since getting it. The delivery was on time and set up was very quick. I would recommend novosbed to anyone!
On Novosbed Foundation
Verified Buyer
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The foundation was extremely easy
The foundation was extremely easy to put together. Doesn't feel super sturdy when moving it around on its own. But sleeping on it has been fine.
On Novosbed Foundation
Verified Buyer
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its too hot in this
its too hot in this heat. does not completely eradicate my painful hip in the morning but helps a lot.
On Novosbed Foundation
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Mattress and foundation
I received the new bed about a week ago and it seems okay. I thought it would be a little firmer, but it's just fine. Randall Revels
On Novosbed Foundation
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Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: Are there exactly 13 slats for all sizes? If so, the distance between each slat would vary depending on the foundation length. Is the "13 slat / 3 inch" figure for a certain size? Specifically for a Full/Double, how many slats are included, and what would be the exact spacing between slats?
A: All foundations have 13 slats, the variation is the width (side to side) to accommodate each mattress size. The dimensions are 2.375" slats, spaced 3" apart.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: How tall is the frame, foundation, and mattress, please?
A: Hello! The mattress is 11" without Comfort+ added, 13" with and the foundation is 7.75". We do not carry a bed frame at this time.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: Does the foundation sit directly on the floor or on a bed frame?
A: The foundation can be used either way! If going on a frame, please ensure there is a center support beam for double- cal king sizes.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: what mattress do you recommend for me .i have 2 rods and 8 screws in my back ,is the trial a good way to go.
A: We are sorry to hear this! We are not able to speak to medical conditions. If you go to the following page (novosbed.com/shop/mattresses/novosbed-memory-foam), there is a link under the spot where you choose the mattress size and firmness for purchase called "Help Me Choose;" we do suggest trying this tool to find your perfect firmness.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: Comfort+ softening topper ,,, where can these toppers be view at ?
A: The Comfort+ page can be accessed from the My Account page after ordering the mattress. It is only available for customers between days 30 and 120. If you have any further questions, please let us know!
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: foundation seems low at just under 8 inches... or am I reading this wrong? Thanks.
A: The foundation would replace a box spring in a traditional style bed. There are no legs to it.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: Can this mattress be used on an adjustable frame? Are there certain adjustables that aren't recommended? Do you offer an adjustable or recommend one over another?
A: They can be used on an adjustable base provided it isn't a wire grid version (not terribly common). As there is a lot of customizability involved with adjustable bases, we do not recommend one over another.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: Can foundation be placed on the floor without use of a bed frame?
A: It can yes, just keep in mind that it would be quite low.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: what type of screwdriver is necessary
A: Hi Richard, a Phillip's head (X) screwdriver is the only necessary tool. A cordless drill is also an option.
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Q: Do I need a Bedframe with the Foindation?
A: Our foundations don't have legs, so if you would like it elevated off of the floor, it would need to go into a bed frame. It is perfectly fine to use directly on the floor, but keep in mind that with the mattress, the total height would only be 19-21" off the ground.
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