Novosbed Reviews
4.7
4.7 star rating
4.7 star rating 5377 Reviews, 127 Q&As Ask A Question
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D
Doug A.
Verified Buyer
4 star rating 07/13/20
Jury still out
Review by Doug A. on 13 Jul 2020 review stating Jury still out
Not sure as happy as we were with our Tempurpedic this bed sleeps okay at this point
On The Novosbed
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07/13/20
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Comments by Store Owner on Review by Doug A. on 13 Jul 2020
Novosbed
07/13/20
Hey Doug, thanks for your feedback. We are sorry to hear that your new Novosbed isn't quite right for you yet. We noticed that you're within the early stages of your sleep trial and don't worry! It takes time to adjust to any new mattress. We highly recommend reaching out to our customer care team and they will be able to provide suggestions to help speed up the break-in process. Simply call 1-887-496-3626.
07/13/20
C
Carrie F.
Verified Buyer
3 star rating
I Chose The:
Medium
I Sleep:
Alone, With my partner
I Sleep On My:
Side
I Find The Firmness:
Firm
07/13/20
I Chose The:
Medium
I Sleep:
Alone, With my partner
I Sleep On My:
Side
I Find The Firmness:
Firm
Mattress Too Firm
Review by Carrie F. on 13 Jul 2020 review stating Mattress Too Firm
Right now it is still feeling too hard. I had the original tempurpedic mattress for 15 years and it was more forgiving and my hips didn’t hurt. I’ve spent the last 10 years on a hybrid and hated it because it was too hard. I was hoping for more give. I wish I had gone with the soft mattress. I’m still giving it some time to see if it softens up a little.
On The Novosbed
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07/13/20
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Comments by Store Owner on Review by Carrie F. on 13 Jul 2020
Novosbed
07/13/20
Hey Carrie, thanks for your feedback. We are sorry to hear that your new Novosbed isn't quite right for you yet. Don't worry! We noticed that you're within the early stages of your sleep trial and it takes time to adjust to any new mattress. We also noticed that you haven't ordered your complimentary Comfort+ kit yet. We highly recommend reaching out to our customer care team! They will be able to provide suggestions to help speed up the break-in period and they can help you place your order for your Comfort+ kit. Simply call 1-877-496-3626.
07/13/20
T
Terry U.
Verified Buyer
5 star rating
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Back
I Find The Firmness:
Firm
07/12/20
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Back
I Find The Firmness:
Firm
Excellent bed
Review by Terry U. on 12 Jul 2020 review stating Excellent bed
Was looking for a mattress with good support and am very happy with the novosbed mattress. Setup of the foundation was quite simple and unpackaging of the mattress by yourself is a little awkward but manageable .
Bit of a chemical smell when unpacked but goes away after a couple of days. I also feel that mattress doesn’t maintain heat so you can sleep cooler.
Bit of a chemical smell when unpacked but goes away after a couple of days. I also feel that mattress doesn’t maintain heat so you can sleep cooler.
On The Novosbed
J
James B.
Verified Buyer
4 star rating
I Chose The:
Soft
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium
07/12/20
I Chose The:
Soft
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium
We came from a pillow
Review by James B. on 12 Jul 2020 review stating We came from a pillow
We came from a pillow top mattress and chose the soft version. It felt really good at first, but it seems to have gotten firmer over time. We are going to get the comfort+ when we are eligible. This is a lot softer than the Casper mattress we tried before this. My wife wouldn’t even sleep on that one.
On The Novosbed
D
Darell M.
Verified Buyer
4 star rating 07/12/20
A bit too firm
Review by Darell M. on 12 Jul 2020 review stating A bit too firm
After sleeping on it for about a month, I find it just a bit too firm. I o rdered the medium and as far as the mattress is concerned it is of the highest quality and i am pleased with it. Spoke to C/S and they are sending me the soft option but i havn't received it as of yet. Hopefully that does the trick
On The Novosbed
H
Heidi B.
Verified Buyer
4 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
07/11/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
Novosbed mattresses and adjustable bases (split king)
Review by Heidi B. on 11 Jul 2020 review stating Novosbed mattresses and adjustable bases (split king)
Have had the beds for about 3 weeks now... fabulous in many ways. Apart from getting a good nights sleep, I appreciate it most for reading in bed! On the down side... the setup of the bases was not as easy as anticipated and the beds are VERY heavy to move (we are over 70). Will probably also need to adjust the firmness.
On The Novosbed
J
Jonathan B.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Back, Stomach
I Find The Firmness:
Medium
07/10/20
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Back, Stomach
I Find The Firmness:
Medium
Best mattress I have ever slept on
Review by Jonathan B. on 10 Jul 2020 review stating Best mattress I have ever slept on
I was apprehensive buying a mattress in a box, but my worry was unfounded. I have been through my fair share of mattresses throughout my life, but the Novosbed is the most comfortable by far. I am extremely satisfied with my purchase!
On The Novosbed
C
Christiina D.
Verified Buyer
5 star rating
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Side, Back
I Find The Firmness:
Firm
07/08/20
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Side, Back
I Find The Firmness:
Firm
It is super comfortable. I
Review by Christiina D. on 8 Jul 2020 review stating It is super comfortable. I
It is super comfortable. I am not waking up in pain.
On The Novosbed
J
Jay B.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
With my partner, With my pets
I Sleep On My:
Side, Back
I Find The Firmness:
Medium
07/08/20
I Chose The:
Medium
I Sleep:
With my partner, With my pets
I Sleep On My:
Side, Back
I Find The Firmness:
Medium
A wonderful purchase!
Review by Jay B. on 8 Jul 2020 review stating A wonderful purchase!
After doing some research, we decided to go with the Novosbed. The delivery guy said that we must have gotten a good bed because he’s delivered many such beds, and this was by far the heaviest! We now have to agree, not because it is a heavy bed, but because it is incredibly comfortable! We are extremely happy with our Novosbed and would highly recommend it to anyone.
On The Novosbed
M
Michelle D.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
07/07/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
Comfy
Review by Michelle D. on 7 Jul 2020 review stating Comfy
Love it
On The Novosbed
J
JK
Verified Reviewer
03/05/16
Q: Made in USA? or Canada?
Answers (1)
Novosbed
03/05/16
A: Novosbed mattresses are made entirely in the USA. Textiles and fabrics come from South Carolina. Ultra dense foams, final assembly and packaging happen in Pennsylvania. USA logistics are also based in Pennsylvania, while Canadian logistics are based in Ontario. Customer service and most other operations are based in Alberta.
Was this answer helpful? 14 1
03/05/16
G
Gary
Verified Reviewer
03/11/16
Q: Is Novosbed affected by high temperatures? Our RV sometimes get very hot inside when we are not using it. Does that affect the life of the bed?
Answers (1)
Novosbed
03/11/16
A: High heat exposure can affect the durability and longevity of the foam if it is an extended period of time. We do not recommend storing our beds in this manner.
Was this answer helpful? 1 0
03/11/16
V
Veronica S.
Verified Reviewer
03/17/16
Q: We are, my hubs and I, side sleepers, We like support but also a plush mattress.. Which firmnes would be best, medium or soft?
Answers (1)
Novosbed
03/26/16
A: You're most welcome to contact us via chat, phone or email, we can discuss you're question further.
Generally speaking if you're 150lbs or less and you're a side sleeper, we would recommend the Novosbed Soft. If you're over 200lbs we would recommend the Novosbed Medium.
Generally speaking if you're 150lbs or less and you're a side sleeper, we would recommend the Novosbed Soft. If you're over 200lbs we would recommend the Novosbed Medium.
Was this answer helpful? 7 1
03/26/16
K
Kevin
Verified Reviewer
03/22/16
Q: What is the weight limit of the king bed? Can the mattress be put on top of a platform bed with slats?
Answers (1)
Novosbed
03/22/16
A: The maximum capacity is 600 lbs total for our mattresses. A platform bed with slats is great, provided the slats are more than 2" wide and spaced no more than 3" apart. A center support beam under the slats is required for Queen size and up.
Was this answer helpful? 1 0
03/22/16
M
mark p.
Verified Reviewer
03/26/16
Q: i want to pick it up and pay cash where is the closest outlet to montreal quebec canada
Answers (1)
Novosbed
03/26/16
A: All of our product is sold online only. As a result of not having to pay the high cost of showrooms and sales commissions, we are able to pass these savings on to our customer.
Was this answer helpful? 0 0
03/26/16
L
Leo M.
Verified Reviewer
04/03/16
Q: I get hot when sleeping have stayed a hotels with foam mattress and woken up sweaty. Is this a concern with your mattress?
Answers (1)
Novosbed
04/06/16
A: Foam mattresses and heat vary from person to person. We have great airflow built into our mattresses in the upper layers so heat is typically less of a concern compared to other brands. Some individuals however, are naturally warmer than others, and can benefit from using natural and moisture wicking linens.
Was this answer helpful? 0 0
04/06/16
R
Ryan
Verified Reviewer
04/11/16
Q: Can I use a Glideaway Adjustable Bed?
Answers (1)
Novosbed
04/11/16
A: Hi Jon, you can indeed, both the Lifestyle Series and FlexStyle Series are suitable.
Was this answer helpful? 0 0
04/11/16
A
Anneke
Verified Reviewer
04/12/16
Q: Can this mattress be put on a box spring on a regular queen frame?
Answers (1)
Novosbed
04/13/16
A: A non-flexing base is ideal for our mattresses. If it is an older style box spring (coils not just a steel grid), it will likely flex with weight which would transfer through the mattress and could lead to misalignment. Provided it is sturdy, has minimal to no flex and can support the weight of both the mattress and its occupants, it will be suitable. We do carry a Wood Frame Foundation that perfectly fits our warranty requirements if you were looking to replace your current set up.
Was this answer helpful? 3 0
04/13/16
R
RONALD T.
Verified Reviewer
05/06/16
Q: I HAVE AN ADJUSTABLE BED QUEEN SIZE, I WEIGH #400 WILL THIS WORK FOR ME
Answers (1)
Novosbed
05/06/16
A: Our mattresses are designed to support up to 600 lbs total and work well on adjustable bases. Do keep in mind that memory foam is pressure and heat dependent so the firmness ratings may skew to a softer feel for you.
Was this answer helpful? 1 0
05/06/16
J
John F.
Verified Reviewer
05/08/16
Q: Is this mattress suitable for adjustable beds or do you have a mattress designed specifically for adjustable beds.
Answers (1)
Novosbed
05/08/16
A: All of our Novosbed models are designed to work with adjustable bases. However, there is one adjustable base that we do not recommend and that is the models with heavy-duty wire mesh as this tends to dig into the support foam preventing the mattress from providing optimal support. Feel free to reach out to us should you require further recommendations.
Was this answer helpful? 1 0
05/08/16
4.8
4.8 star rating
4.8 star rating 219 Reviews, 21 Q&As Ask A Question
Thank you for posting a question!
Please click on the link in the confirmation email we just sent you to submit your question.
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- REVIEWS
- QUESTIONS
Filter Reviews
Frame Base Comfort Foundation Cover Delivery
Material Back Pain Fit Support Quality Firmness ...
Construction Feel Looks Smell Improvement Design
Customer Service Issues Wife Value Recommend Pain
Frame Base Comfort ...
Foundation Cover Delivery
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I Find The Firmness
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Show 219 Reviews
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219 Reviews
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P
Philip B.
Verified Buyer
5 star rating
I Sleep:
Alone
I Sleep On My:
Side
07/07/20
I Sleep:
Alone
I Sleep On My:
Side
Great Value - a healthy wood slat foundation with a nice cover!
Review by Philip B. on 7 Jul 2020 review stating Great Value - a healthy wood slat foundation with a nice cover!
The mattress foundation arrived promptly in the mail, and it is very simple to assemble with it's symmetrical ends being easy to figure out. I like the ventilation that wood slats provide. One tip is to assemble the frame, lift it onto your roller frame or bed frame if using one, then add the slats afterwards (it's lighter to lift that way). Check that the centre support(s) of your roller frame or bed is under the centre support(s) of your new foundation. Would suggest the manufacturer includes one extra nut, as one of mine had a damaged thread - I had a spare, so no problem.
On Novosbed Foundation
K
Kellen W.
Verified Buyer
4 star rating 06/30/20
It’s a bed foundation for the masses
Review by Kellen W. on 30 Jun 2020 review stating It’s a bed foundation for the masses
It does the job but still has rough cuts and very basic fasteners that can spin free without biting
On Novosbed Foundation
A
Abdul K.
Verified Buyer
5 star rating
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
06/23/20
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
easy to assemble and looks
Review by Abdul K. on 23 Jun 2020 review stating easy to assemble and looks
easy to assemble and looks quite tough
On Novosbed Foundation
A
Afonso S.
Verified Buyer
5 star rating
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Firm
06/12/20
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Firm
The Novosbed foundation is sturdy
Review by Afonso S. on 12 Jun 2020 review stating The Novosbed foundation is sturdy
The Novosbed foundation is sturdy and easy to assemble, providing a stable and quiet platform for our mattresses.
On Novosbed Foundation
J
Judith M.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Stomach
I Find The Firmness:
Medium-firm
06/12/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Stomach
I Find The Firmness:
Medium-firm
I like the cover that
Review by Judith M. on 12 Jun 2020 review stating I like the cover that
I like the cover that goes over the foundation. When I first saw it I was concerned it would scratch our wood floors but the cover wraps the whole thing and avoids any possible damage. Someone was thinking right when they designed it :)
On Novosbed Foundation
L
Leo M.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
06/06/20
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
Great product
Review by Leo M. on 6 Jun 2020 review stating Great product
Affordable and easy to build.
On Novosbed Foundation
T
Tammy D.
Verified Buyer
5 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium
06/05/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium
Solid and Easy to Put Together
Review by Tammy D. on 5 Jun 2020 review stating Solid and Easy to Put Together
While made of pine, it is solid, well designed and easy to assemble.
On Novosbed Foundation
A
Aaron N.
Verified Buyer
5 star rating
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Firm
05/30/20
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Firm
ROCK SOLID!
Review by Aaron N. on 30 May 2020 review stating ROCK SOLID!
This is, hands down, the best foundation I’ve ever seen and/or assembled! Super solid, well built, and easy to assemble. A few warped boards in there, but they straighten right out when assembled. I assembled our king sized foundation in under 20 min!
On Novosbed Foundation
P
Paul S.
Verified Buyer
4 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
05/08/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
Novosbed Medium KIng
Review by Paul S. on 8 May 2020 review stating Novosbed Medium KIng
Easy ordering and delivery. Great return policy and added feature of Comfort+ kit. The mattress itself was a little firmer than expected, especially for side-sleeping resulting in pressure points at shoulders and hips. No issues with back-sleeping. Great look and feel to mattress cover materials.
On Novosbed Foundation
C
Clifford G.
Verified Buyer
5 star rating
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
04/30/20
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
Sleep has never been better
Review by Clifford G. on 30 Apr 2020 review stating Sleep has never been better
So after watching the bed unroll and expand and the 15 minutes it took to build the box spring we made our bed and soon sleeping bliss ensued! Didn’t feel any movement from my wife and she didn’t even know I was there either. This has been the bed we now talk about with our friends.
On Novosbed Foundation
B
Branden
Verified Reviewer
02/26/16
Q: It appears the foundation is bigger than the mattress. So it is like a ledge or step all the way around?
Answers (1)
Novosbed
02/29/16
A: The mattress is slightly larger than the foundation actually! Once centered, the difference is negligible.
Was this answer helpful? 2 0
02/29/16
D
Duane J.
Verified Reviewer
03/17/16
Q: WHAT TOOLS ARE NEEDED TO PUT THE FOUNDATION TOGETHER ?
Answers (1)
Novosbed
03/18/16
A: All that is needed is a Phillips head screw driver or cordless drill for the slats. There are wingnuts for the corner joins.
Was this answer helpful? 1 0
03/18/16
C
catherine
Verified Reviewer
04/12/16
Q: Can you use the foundation with a headboard/bed frame?
Answers (1)
Novosbed
04/13/16
A: The Foundation would replace a box spring so it can sit right into a bed frame, we recommend confirming the dimensions of your bed with that of the Foundation. A headboard would need to be attached to the bed frame however, there is nowhere to do so on the Foundation.
Was this answer helpful? 1 1
04/13/16
K
Kim
Verified Reviewer
07/07/16
Q: Am I required to use the Novos foundation with my Novosbed in order to maintain my warranty?
Answers (1)
Novosbed
07/07/16
A: Hi Kim!
You are not required to use our foundation, but they are designed to provide optimal support and airflow to the mattress.
Acceptable foundations include: adjustable bases; solid wood platform beds; horizontally slatted foundations with slats no less than 2" in width and gaps no more than 3" apart; non-flexing box springs that are in good repair; and foundations specifically designed for memory foam/latex beds.
Novosbeds can be used directly on the floor, but be cautious: mattresses placed on concrete floors, below-grade (basement) floors or on floors in humid environments can become moldy due to excessive moisture build-up. Use on the floor that results in mold voids your warranty.
You are not required to use our foundation, but they are designed to provide optimal support and airflow to the mattress.
Acceptable foundations include: adjustable bases; solid wood platform beds; horizontally slatted foundations with slats no less than 2" in width and gaps no more than 3" apart; non-flexing box springs that are in good repair; and foundations specifically designed for memory foam/latex beds.
Novosbeds can be used directly on the floor, but be cautious: mattresses placed on concrete floors, below-grade (basement) floors or on floors in humid environments can become moldy due to excessive moisture build-up. Use on the floor that results in mold voids your warranty.
Was this answer helpful? 2 0
07/07/16
S
S. C.
Verified Reviewer
07/07/16
Q: Please confirm if the pine slats & mattress are all together in one assembled form ?
Secondly will that entire assembly fit on a regular queen size metal bed frame ?
Secondly will that entire assembly fit on a regular queen size metal bed frame ?
Answers (1)
Novosbed
07/07/16
A: The foundation comes disassembled. For assembly, please refer to the instructions found on the FAQ page.
The structural dimensions for a queen are: 59" x 79" x 7.75", please double check that there is adequate space on your specific bed frame to support these dimensions.
The structural dimensions for a queen are: 59" x 79" x 7.75", please double check that there is adequate space on your specific bed frame to support these dimensions.
Was this answer helpful? 0 0
07/07/16
C
Christel B.
Verified Reviewer
07/28/16
Q: Do I need a Bedframe with the Foindation?
Answers (1)
Novosbed
07/31/16
A: Our foundations don't have legs, so if you would like it elevated off of the floor, it would need to go into a bed frame. It is perfectly fine to use directly on the floor, but keep in mind that with the mattress, the total height would only be 19-21" off the ground.
Was this answer helpful? 2 1
07/31/16
R
Richard P.
Verified Reviewer
11/02/16
Q: what type of screwdriver is necessary
Answers (1)
Novosbed
11/02/16
A: Hi Richard, a Phillip's head (X) screwdriver is the only necessary tool. A cordless drill is also an option.
Was this answer helpful? 2 0
11/02/16
B
Bob M.
Verified Reviewer
01/04/17
Q: Can foundation be placed on the floor without use of a bed frame?
Answers (1)
Novosbed
01/04/17
A: It can yes, just keep in mind that it would be quite low.
Was this answer helpful? 3 0
01/04/17
S
Scott T.
Verified Reviewer
03/26/17
Q: Can this mattress be used on an adjustable frame? Are there certain adjustables that aren't recommended? Do you offer an adjustable or recommend one over another?
Answers (1)
Novosbed
03/26/17
A: They can be used on an adjustable base provided it isn't a wire grid version (not terribly common). As there is a lot of customizability involved with adjustable bases, we do not recommend one over another.
Was this answer helpful? 1 0
03/26/17
R
Roxanne Q.
Verified Reviewer
04/10/17
Q: foundation seems low at just under 8 inches... or am I reading this wrong? Thanks.
Answers (1)
Novosbed
04/11/17
A: The foundation would replace a box spring in a traditional style bed. There are no legs to it.
Was this answer helpful? 0 0
04/11/17
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