Novosbed Reviews
4.7
4.7 star rating
4.7 star rating 5512 Reviews, 130 Q&As Ask A Question
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5512 Reviews
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S
Sarah B.
Verified Buyer
5.0 star rating
I Chose The:
Soft
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Soft
09/22/20
I Chose The:
Soft
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Soft
So far, soooooo good!
Review by Sarah B. on 22 Sep 2020 review stating So far, soooooo good!
We’ve had our bed for a month, and we’re experiencing comfort like we’ve not experienced in a very long time. Long may it last!
On The Novosbed
M
Mary K.
Verified Buyer
5.0 star rating
I Chose The:
Soft
I Sleep:
Alone, With my pets
I Sleep On My:
Back
I Find The Firmness:
Medium-soft
09/22/20
I Chose The:
Soft
I Sleep:
Alone, With my pets
I Sleep On My:
Back
I Find The Firmness:
Medium-soft
Tried 5 Online Mattresses, This Is The Winner!
Review by Mary K. on 22 Sep 2020 review stating Tried 5 Online Mattresses, This Is The Winner!
Awesome bed, so comfy my daughter bought one of her own. I did find the plush not quite soft enough for my (very princess-and-the-pea tastes), so I contacted Novos and they were more than happy to send out an additional plush padding, which I'm still waiting to receive, but I'm sure will be excellent.
They're more expensive than other brands, but FAR better, including their customer service (I know, I've ordered beds for 5 different online "best in canada" mattress companies in the last 6 months looking for a new mattress.
This is the keeper!
They're more expensive than other brands, but FAR better, including their customer service (I know, I've ordered beds for 5 different online "best in canada" mattress companies in the last 6 months looking for a new mattress.
This is the keeper!
On The Novosbed
E
Elizabeth S.
Verified Buyer
5.0 star rating
I Chose The:
Medium
I Sleep:
With my partner, With my pets
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
09/22/20
I Chose The:
Medium
I Sleep:
With my partner, With my pets
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
Best bed
Review by Elizabeth S. on 22 Sep 2020 review stating Best bed
We love our bed so much and just bought our daughter one as well. I love hers because it has the zip off option that you can change the pillow top whereas our older one does not. I wish novosbed would make a pillow top mattress cover for the old style.
On The Novosbed
R
Richard M.
Verified Buyer
5.0 star rating
I Chose The:
Soft
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-soft
09/22/20
I Chose The:
Soft
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-soft
The Murrays
Review by Richard M. on 22 Sep 2020 review stating The Murrays
Great bed.
On The Novosbed
W
Wayne B.
Verified Buyer
5.0 star rating
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side
I Find The Firmness:
Medium
09/22/20
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side
I Find The Firmness:
Medium
Fully satisfied. Thought I would
Review by Wayne B. on 22 Sep 2020 review stating Fully satisfied. Thought I would
Fully satisfied. Thought I would need the soft top option but after a few nights sleep totally happy with the firmness of the medium selection.
On The Novosbed
J
Joseph V.
Verified Buyer
4.0 star rating
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Firm
09/22/20
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Side, Back
I Find The Firmness:
Firm
we ordered a firm mattress
Review by Joseph V. on 22 Sep 2020 review stating we ordered a firm mattress
we ordered a firm mattress and found it hard initially but once we received the comfort foam it is now the best mattress we ever owned!
On The Novosbed
J
JEFFREY W.
Verified Buyer
5.0 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Back, Stomach
I Find The Firmness:
Medium-firm
09/21/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Back, Stomach
I Find The Firmness:
Medium-firm
Great bed, very happy. No
Review by JEFFREY W. on 21 Sep 2020 review stating Great bed, very happy. No
Great bed, very happy. No hassle if you need to change the firmness of the mattress. Good customer service.
On The Novosbed
A
Anthony S.
Verified Buyer
5.0 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
09/21/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
I chose Novosbed primarily for
Review by Anthony S. on 21 Sep 2020 review stating I chose Novosbed primarily for
I chose Novosbed primarily for the ability to choose the firmness level and the ability to be able to adjust it after the initial 60 day period.
On The Novosbed
J
John S.
Verified Buyer
3.0 star rating
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Side, Back, Stomach
I Find The Firmness:
Medium
09/21/20
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Side, Back, Stomach
I Find The Firmness:
Medium
Still a little soft
Review by John S. on 21 Sep 2020 review stating Still a little soft
So I find that after about 30 seconds I still really sink into the mattress. I am very athletic (gym owner) and 200 lbs and find I have to use quite a lot of abs to move around(lol which is not really a bad thing if you are young) but I could not imagine an elderly person trying to move around. It feels like to me it should still be firmer and the top covering should have more slide to it??
On The Novosbed
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09/21/20
Was this review helpful? 0 0
Comments by Store Owner on Review by John S. on 21 Sep 2020
Novosbed
09/22/20
Hey John, thanks for your feedback. We are sorry to hear that your new Novosbed doesn't quite suit you yet. We noticed that you're within the early stages of your sleep trial and don't worry! It takes time to adjust to any new mattress. We highly recommend reaching out to our customer care team and they will be able to provide suggestions to help improve your Novosbed experience. Simply call 1-877-496-3626.
09/22/20
K
Kenneth M.
Verified Buyer
5.0 star rating
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Side
I Find The Firmness:
Firm
09/20/20
I Chose The:
Firm
I Sleep:
Alone
I Sleep On My:
Side
I Find The Firmness:
Firm
Heavy to drag up the
Review by Kenneth M. on 20 Sep 2020 review stating Heavy to drag up the
Heavy to drag up the stairs BUT the bed is great. Super Firm ... maybe too much so. Not much trouble sleeping. Very comfortable. I might opt for the medium adjustment. Overall recommend 100%
On The Novosbed
J
JK
Verified Reviewer
03/05/16
Q: Made in USA? or Canada?
Answers (1)
Novosbed
03/05/16
A: Novosbed mattresses are made entirely in the USA. Textiles and fabrics come from South Carolina. Ultra dense foams, final assembly and packaging happen in Pennsylvania. USA logistics are also based in Pennsylvania, while Canadian logistics are based in Ontario. Customer service and most other operations are based in Alberta.
Was this answer helpful? 15 1
03/05/16
G
Gary
Verified Reviewer
03/11/16
Q: Is Novosbed affected by high temperatures? Our RV sometimes get very hot inside when we are not using it. Does that affect the life of the bed?
Answers (1)
Novosbed
03/11/16
A: High heat exposure can affect the durability and longevity of the foam if it is an extended period of time. We do not recommend storing our beds in this manner.
Was this answer helpful? 2 0
03/11/16
V
Veronica S.
Verified Reviewer
03/17/16
Q: We are, my hubs and I, side sleepers, We like support but also a plush mattress.. Which firmnes would be best, medium or soft?
Answers (1)
Novosbed
03/26/16
A: You're most welcome to contact us via chat, phone or email, we can discuss you're question further.
Generally speaking if you're 150lbs or less and you're a side sleeper, we would recommend the Novosbed Soft. If you're over 200lbs we would recommend the Novosbed Medium.
Generally speaking if you're 150lbs or less and you're a side sleeper, we would recommend the Novosbed Soft. If you're over 200lbs we would recommend the Novosbed Medium.
Was this answer helpful? 8 1
03/26/16
K
Kevin
Verified Reviewer
03/22/16
Q: What is the weight limit of the king bed? Can the mattress be put on top of a platform bed with slats?
Answers (1)
Novosbed
03/22/16
A: The maximum capacity is 600 lbs total for our mattresses. A platform bed with slats is great, provided the slats are more than 2" wide and spaced no more than 3" apart. A center support beam under the slats is required for Queen size and up.
Was this answer helpful? 1 0
03/22/16
M
mark p.
Verified Reviewer
03/26/16
Q: i want to pick it up and pay cash where is the closest outlet to montreal quebec canada
Answers (1)
Novosbed
03/26/16
A: All of our product is sold online only. As a result of not having to pay the high cost of showrooms and sales commissions, we are able to pass these savings on to our customer.
Was this answer helpful? 0 0
03/26/16
L
Leo M.
Verified Reviewer
04/03/16
Q: I get hot when sleeping have stayed a hotels with foam mattress and woken up sweaty. Is this a concern with your mattress?
Answers (1)
Novosbed
04/06/16
A: Foam mattresses and heat vary from person to person. We have great airflow built into our mattresses in the upper layers so heat is typically less of a concern compared to other brands. Some individuals however, are naturally warmer than others, and can benefit from using natural and moisture wicking linens.
Was this answer helpful? 0 0
04/06/16
R
Ryan
Verified Reviewer
04/11/16
Q: Can I use a Glideaway Adjustable Bed?
Answers (1)
Novosbed
04/11/16
A: Hi Jon, you can indeed, both the Lifestyle Series and FlexStyle Series are suitable.
Was this answer helpful? 0 0
04/11/16
A
Anneke
Verified Reviewer
04/12/16
Q: Can this mattress be put on a box spring on a regular queen frame?
Answers (1)
Novosbed
04/13/16
A: A non-flexing base is ideal for our mattresses. If it is an older style box spring (coils not just a steel grid), it will likely flex with weight which would transfer through the mattress and could lead to misalignment. Provided it is sturdy, has minimal to no flex and can support the weight of both the mattress and its occupants, it will be suitable. We do carry a Wood Frame Foundation that perfectly fits our warranty requirements if you were looking to replace your current set up.
Was this answer helpful? 3 0
04/13/16
R
RONALD T.
Verified Reviewer
05/06/16
Q: I HAVE AN ADJUSTABLE BED QUEEN SIZE, I WEIGH #400 WILL THIS WORK FOR ME
Answers (1)
Novosbed
05/06/16
A: Our mattresses are designed to support up to 600 lbs total and work well on adjustable bases. Do keep in mind that memory foam is pressure and heat dependent so the firmness ratings may skew to a softer feel for you.
Was this answer helpful? 1 0
05/06/16
J
John F.
Verified Reviewer
05/08/16
Q: Is this mattress suitable for adjustable beds or do you have a mattress designed specifically for adjustable beds.
Answers (1)
Novosbed
05/08/16
A: All of our Novosbed models are designed to work with adjustable bases. However, there is one adjustable base that we do not recommend and that is the models with heavy-duty wire mesh as this tends to dig into the support foam preventing the mattress from providing optimal support. Feel free to reach out to us should you require further recommendations.
Was this answer helpful? 2 0
05/08/16
4.8
4.8 star rating
4.8 star rating 227 Reviews, 22 Q&As Ask A Question
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- REVIEWS
- QUESTIONS
Filter Reviews
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Show 227 Reviews
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227 Reviews
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Updating Results
L
Lisa L.
Verified Buyer
5.0 star rating
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Stomach
I Find The Firmness:
Firm
08/17/20
I Chose The:
Firm
I Sleep:
With my partner
I Sleep On My:
Stomach
I Find The Firmness:
Firm
Easy to follow instructions. Great
Review by Lisa L. on 17 Aug 2020 review stating Easy to follow instructions. Great
Easy to follow instructions. Great quality, Recommend
On Novosbed Foundation
J
Jackie C.
Verified Buyer
5.0 star rating
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
08/17/20
I Chose The:
Medium
I Sleep:
Alone
I Sleep On My:
Side, Back
I Find The Firmness:
Medium-firm
Great Sleep
Review by Jackie C. on 17 Aug 2020 review stating Great Sleep
Very pleased with the good sleeps I’ve been having since I got the bed. The only thing that disturbs my sleep is the summer heat!
On Novosbed Foundation
S
Sylvie S.
Verified Buyer
1.0 star rating
I Sleep:
With my partner
I Sleep On My:
Side, Back, Stomach
I Find The Firmness:
Firm
08/16/20
I Sleep:
With my partner
I Sleep On My:
Side, Back, Stomach
I Find The Firmness:
Firm
Their proposed foundation is way
Review by Sylvie S. on 16 Aug 2020 review stating Their proposed foundation is way
Their proposed foundation is way to high at almost 8” + logan and cove mattress at 14”. Had to return and buy one from another store at 4” high which brought the mattress and foundation to a normal height. I am 5’8” and had to jump out of bed and that’s how high i was!
On Novosbed Foundation
P
PATRICK C.
Verified Buyer
5.0 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back, Stomach
I Find The Firmness:
Medium-soft
08/14/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side, Back, Stomach
I Find The Firmness:
Medium-soft
Very easy to assemble and
Review by PATRICK C. on 14 Aug 2020 review stating Very easy to assemble and
Very easy to assemble and use with current bed frame.
Even had one spare of each piece of hardware, I cant remember the last time a company gave me all the hardware I needed to assemble their product or even one spare of anything ! Great to see .
Bolts may need to be re tightened in a few months, lock washers my help if they are working themselves loose. Overall very happy with this company's product
Even had one spare of each piece of hardware, I cant remember the last time a company gave me all the hardware I needed to assemble their product or even one spare of anything ! Great to see .
Bolts may need to be re tightened in a few months, lock washers my help if they are working themselves loose. Overall very happy with this company's product
On Novosbed Foundation
B
Brian H.
Verified Buyer
5.0 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
08/12/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium-firm
nice and solid
Review by Brian H. on 12 Aug 2020 review stating nice and solid
nice and solid
On Novosbed Foundation
A
Andy A.
Verified Buyer
5.0 star rating 08/09/20
Easy to assemble.
Review by Andy A. on 9 Aug 2020 review stating Easy to assemble.
Easy to assemble.
On Novosbed Foundation
P
paulina v.
Verified Buyer
5.0 star rating
I Sleep:
Alone
I Sleep On My:
Back, Stomach
I Find The Firmness:
Medium-soft
07/30/20
I Sleep:
Alone
I Sleep On My:
Back, Stomach
I Find The Firmness:
Medium-soft
Solid
Review by paulina v. on 30 Jul 2020 review stating Solid
Solid
On Novosbed Foundation
R
Robert G.
Verified Buyer
5.0 star rating
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium
07/29/20
I Chose The:
Medium
I Sleep:
With my partner
I Sleep On My:
Side
I Find The Firmness:
Medium
Very high quality, provides very
Review by Robert G. on 29 Jul 2020 review stating Very high quality, provides very
Very high quality, provides very good support. The material is higher quality than I have found elsewhere.
On Novosbed Foundation
D
D B.
Verified Buyer
5.0 star rating
I Sleep:
With my partner, With my pets
I Sleep On My:
Side, Stomach
I Find The Firmness:
Medium-firm
07/26/20
I Sleep:
With my partner, With my pets
I Sleep On My:
Side, Stomach
I Find The Firmness:
Medium-firm
Solid and easy to assemble
Review by D B. on 26 Jul 2020 review stating Solid and easy to assemble
Solid and easy to assemble
On Novosbed Foundation
P
Philip B.
Verified Buyer
5.0 star rating
I Sleep:
Alone
I Sleep On My:
Side
07/07/20
I Sleep:
Alone
I Sleep On My:
Side
Great Value - a healthy wood slat foundation with a nice cover!
Review by Philip B. on 7 Jul 2020 review stating Great Value - a healthy wood slat foundation with a nice cover!
The mattress foundation arrived promptly in the mail, and it is very simple to assemble with it's symmetrical ends being easy to figure out. I like the ventilation that wood slats provide. One tip is to assemble the frame, lift it onto your roller frame or bed frame if using one, then add the slats afterwards (it's lighter to lift that way). Check that the centre support(s) of your roller frame or bed is under the centre support(s) of your new foundation. Would suggest the manufacturer includes one extra nut, as one of mine had a damaged thread - I had a spare, so no problem.
On Novosbed Foundation
B
Branden
Verified Reviewer
02/26/16
Q: It appears the foundation is bigger than the mattress. So it is like a ledge or step all the way around?
Answers (1)
Novosbed
02/29/16
A: The mattress is slightly larger than the foundation actually! Once centered, the difference is negligible.
Was this answer helpful? 2 0
02/29/16
D
Duane J.
Verified Reviewer
03/17/16
Q: WHAT TOOLS ARE NEEDED TO PUT THE FOUNDATION TOGETHER ?
Answers (1)
Novosbed
03/18/16
A: All that is needed is a Phillips head screw driver or cordless drill for the slats. There are wingnuts for the corner joins.
Was this answer helpful? 1 0
03/18/16
C
catherine c.
Verified Reviewer
04/12/16
Q: Can you use the foundation with a headboard/bed frame?
Answers (1)
Novosbed
04/13/16
A: The Foundation would replace a box spring so it can sit right into a bed frame, we recommend confirming the dimensions of your bed with that of the Foundation. A headboard would need to be attached to the bed frame however, there is nowhere to do so on the Foundation.
Was this answer helpful? 1 1
04/13/16
K
Kim
Verified Reviewer
07/07/16
Q: Am I required to use the Novos foundation with my Novosbed in order to maintain my warranty?
Answers (1)
Novosbed
07/07/16
A: Hi Kim!
You are not required to use our foundation, but they are designed to provide optimal support and airflow to the mattress.
Acceptable foundations include: adjustable bases; solid wood platform beds; horizontally slatted foundations with slats no less than 2" in width and gaps no more than 3" apart; non-flexing box springs that are in good repair; and foundations specifically designed for memory foam/latex beds.
Novosbeds can be used directly on the floor, but be cautious: mattresses placed on concrete floors, below-grade (basement) floors or on floors in humid environments can become moldy due to excessive moisture build-up. Use on the floor that results in mold voids your warranty.
You are not required to use our foundation, but they are designed to provide optimal support and airflow to the mattress.
Acceptable foundations include: adjustable bases; solid wood platform beds; horizontally slatted foundations with slats no less than 2" in width and gaps no more than 3" apart; non-flexing box springs that are in good repair; and foundations specifically designed for memory foam/latex beds.
Novosbeds can be used directly on the floor, but be cautious: mattresses placed on concrete floors, below-grade (basement) floors or on floors in humid environments can become moldy due to excessive moisture build-up. Use on the floor that results in mold voids your warranty.
Was this answer helpful? 2 0
07/07/16
S
S. C.
Verified Reviewer
07/07/16
Q: Please confirm if the pine slats & mattress are all together in one assembled form ?
Secondly will that entire assembly fit on a regular queen size metal bed frame ?
Secondly will that entire assembly fit on a regular queen size metal bed frame ?
Answers (1)
Novosbed
07/07/16
A: The foundation comes disassembled. For assembly, please refer to the instructions found on the FAQ page.
The structural dimensions for a queen are: 59" x 79" x 7.75", please double check that there is adequate space on your specific bed frame to support these dimensions.
The structural dimensions for a queen are: 59" x 79" x 7.75", please double check that there is adequate space on your specific bed frame to support these dimensions.
Was this answer helpful? 0 0
07/07/16
C
Christel B.
Verified Reviewer
07/28/16
Q: Do I need a Bedframe with the Foindation?
Answers (1)
Novosbed
07/31/16
A: Our foundations don't have legs, so if you would like it elevated off of the floor, it would need to go into a bed frame. It is perfectly fine to use directly on the floor, but keep in mind that with the mattress, the total height would only be 19-21" off the ground.
Was this answer helpful? 2 1
07/31/16
R
Richard P.
Verified Reviewer
11/02/16
Q: what type of screwdriver is necessary
Answers (1)
Novosbed
11/02/16
A: Hi Richard, a Phillip's head (X) screwdriver is the only necessary tool. A cordless drill is also an option.
Was this answer helpful? 2 0
11/02/16
B
Bob M.
Verified Reviewer
01/04/17
Q: Can foundation be placed on the floor without use of a bed frame?
Answers (1)
Novosbed
01/04/17
A: It can yes, just keep in mind that it would be quite low.
Was this answer helpful? 3 0
01/04/17
S
Scott T.
Verified Reviewer
03/26/17
Q: Can this mattress be used on an adjustable frame? Are there certain adjustables that aren't recommended? Do you offer an adjustable or recommend one over another?
Answers (1)
Novosbed
03/26/17
A: They can be used on an adjustable base provided it isn't a wire grid version (not terribly common). As there is a lot of customizability involved with adjustable bases, we do not recommend one over another.
Was this answer helpful? 1 0
03/26/17
R
Roxanne Q.
Verified Reviewer
04/10/17
Q: foundation seems low at just under 8 inches... or am I reading this wrong? Thanks.
Answers (1)
Novosbed
04/11/17
A: The foundation would replace a box spring in a traditional style bed. There are no legs to it.
Was this answer helpful? 0 0
04/11/17
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