Hey Randall, we're happy to hear you're enjoying your Novosbed so far! Our parent company, GoodMorning.com, understands there isn't a one-size-fits-all solution when it comes to sleep, which is why we offer a range of mattresses for every sleep style and budget. Make sure to keep us posted on your sleep journey and we wish you all the best snoozes ahead!

Hi, Donna. We're sorry to hear that your new Novosbed isn't quite right for you yet. Don't worry! We noticed that you're within the early stages of your sleep trial and it takes time to adjust to any new mattress. We highly recommend reaching out to our Customer Care team and they will be able to provide suggestions to help you speed up the break-in process. Call 1-877-496-3626 or email customercare@novosbed.com.

Hi, Mike. Thanks for your feedback. We're sorry to hear that your new Novosbed doesn't quite suit you yet. We noticed that you're within the early stages of your sleep trial and don't worry! Like a new pair of shoes, it takes time to adjust to any new mattress. We highly recommend reaching out to our Customer Care team and they will be able to provide suggestions to help you speed up the break-in process. Call 1-877-496-3626 or email customercare@novosbed.com.

Hi, Conor. Thanks for your feedback. We appreciate all the honest customer feedback that we receive as it allows us to improve our products and services.

We will follow up with customers shortly after they've received their product(s) to ensure that their delivery went smoothly and they are enjoying the first few nights with their new sleep product(s). We apologize if this eagerness to receive feedback, came off too strong and the inconvenience that it has caused.

We're pleased to hear that you're enjoying your new mattress, and we will pass on your feedback to the appropriate party to review. If you have any questions about your Novosbed mattress, call 1-877-496-3626 or email customercare@novosbed.com.