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Contact Us

We’re here to help Monday to Friday, 10am to 7pm ET.

Email inquiries take 1-5 business days to receive a response, depending on volume.

Order Updates

If you are requesting a status update on your order, please be aware that our mattresses are made to order and production time is, depending on size, up to 7 business days (excluding weekends and holidays) from order confirmation or the completion of any secondary verifications or holds.

Tracking information for your mattress will be emailed to you as soon as it has been generated at our manufacturing facility. Accessories will ship separately and relevant tracking details will also be sent, once available.


The information you’re looking for might already be listed in one of the pages below:

Phone Us

Monday to Friday
10:00am – 7:00pm ET
(7:00am – 4:00pm PT)

10:00am – 6:00pm ET
(7:00am – 3:00pm PT)

Special Holiday Hours
November 25–28: 10am – 7pm EST
December 25: Closed
December 26–30: 10am – 7pm EST
January 1: Closed

Canada: 1-877-496-3626
USA: 1-844-456-4506

Canada: 1-877-496-3626
USA: 1-844-456-4506

Our office

#630, 9707 110 Street NW
Edmonton, AB T5K 2L9

(Please note: This is not a showroom.)