How does Novosbed compare to Casper?

Mattress materials

Memory foam handprint - Johan (Own work) [CC-BY-SA-3.0], via Wikimedia Commons

Most online brands focus on foam mattresses due to their ability to be compressed, rolled, and shipped in a relatively small box. Novosbed and Casper both make foam-based mattresses, but not all foam is created equal.

Foam densities and how they affect your mattress are important. In short, foam density relates to the quality and durability of the foam. Using lower density foam makes a mattress less expensive, but the trade-off is longevity and durability.

Aside from density, foams can also differ in their bounce-back, or response-time. Many foams have an immediate response where the foam instantly returns to its original shape when a load is removed. In contrast, memory foam is unique because it “remembers” the shape of the load applied when it’s removed before returning to its original shape. You’re likely familiar with the handprint demonstration commonly used to showcase memory foam’s unique response-time properties.

Know what you're paying for

Novosbed believes that sharing the foam densities of their mattresses is important. This way you know what you’re paying for. Without this information, shoppers are left to guess at the quality of the foam used in the construction of the mattress.

Mattress selection

Selecting a mattress out of a sea of choices is a significant hurdle many people will encounter while mattress shopping. There are simply an overwhelming number of options. Not only are there countless brands, but many have multiple models to choose from. Both Novosbed and Casper understand this and have modeled their selection to help alleviate some of this stress. While Casper has launched different models, this comparison focuses on the original Casper mattress.

Casper mattress

Novosbed mattresses

Purchasing options

Most people who try online brands are happy with their decision.

Both Novosbed and Casper are available online to customers in the US and Canada. By selling online, direct to customers, middlemen costs are eliminated. This results in a more affordable mattress for you without sacrifices to quality. Selling direct also enables both companies to offer consistent policies and centralized service.

Although Casper has partnered with American retail chain Target and Canadian retail chain Hudson’s Bay, The Casper mattress is not available to purchase in all retails locations. Casper has launched branded retail locations throughout the United States and Canada where their mattress can be tried and purchased.

Policies

Selling direct to consumers allows Novosbed and Casper to both offer centralized customer service and consistent policies for all customers. Although their respective policies share many similarities, there are a few key differences:

Policy comparison

Customer satisfaction

Novosbed and Casper both have numerous online reviews from a variety of sources. Here are some of the latest.